Frequently Asked Questions
What is your cancellation policy?
For all group classes, you must cancel 12 hours in advance to have your credit returned to you. If you cancel within 12 hours of class start time, you forfeit your class credit. If you are a no show, you also forfeit the class credit.
What is your refund policy?
As a service based business, we do not provide refunds on any class purchases. If for any reason you are unsatisfied, please contact us as we are more than happy to help!
Does my class pack expire?
Yes, all class packs expire as follows:
New Client Special–1 month
4 pack–1 month
8 pack–2 months
12 pack–3 months
Drop In – 90 days
Do I have to be able to do a pull-up, push up, etc… to take class?
Nope! We welcome students of all levels to take a class with us. Please see class descriptions in punchpass prior to booking to ensure that you are taking an all-levels class if you are brand new to pole dance/aerial.
What should I wear to class?
For pole classes, please wear clothing that allows your legs and arms to grip the pole (shorts and a t-shirt, tank top, or sports bra is fine!) and avoid hand and body lotion at least 12 hours prior to class. Heels are optional.
For aerial classes, please wear fitted athletic clothing that covers your legs and abdomen to protect your skin.
For ground classes like our chair dance class, twerk 101, stretch and flex etc. you can wear whatever you are comfortable in but we recommend athletic clothing that is moveable.
Do students share poles?
No, we specialize in small group class settings with one student to a pole, but we do allow friends to share if a class is full and we are given consent from both parties prior to class.
Where are you located?
Our address is 443 S Nova Road. Ormond Beach, FL 2174. We are in the Renaissance Plaza with the blue roof, in between the health food store and Harmony Cleaners. Here is a picture of our store front for reference.
Is parking free?
Yes, we have a large parking lot free of charge!
Do you offer private lessons?
Yes! Each instructor offers different pricing so please contact them directly for their rates, or contact the studio via instagram, facebook message, or email. If you don’t have a particular instructor in mind, email our studio and we will help you find the perfect match!